Your privacy matters to us. At pk lock, we believe you deserve to know exactly what data we collect, why we collect it and how we keep it safe. This policy is written in plain language — no confusing legal terms, no hidden surprises. We want you to feel confident every time you log in.
Last updated: January 2025
Here is what makes pk lock different when it comes to protecting your information.
PK Lock only collects the data we actually need to run your account and process your transactions. We never ask for unnecessary personal details. If we do not need it, we do not collect it — simple as that.
All personal data stored on pk lock servers is encrypted using industry-standard AES-256 encryption. Even in the unlikely event of a breach, your data would be unreadable to anyone without the decryption keys.
PK Lock will never sell, rent or trade your personal information to third parties for marketing purposes. Your data is yours. We use it only to provide and improve our services to you.
Only authorised pk lock team members can access your personal data, and only when there is a legitimate business reason. Every access is logged and audited regularly to prevent misuse.
You can request deletion of your personal data at any time. Once your pk lock account is closed and all pending transactions are settled, we will permanently delete your data within 30 days.
Every connection to pk lock is protected by SSL/TLS encryption. Whether you are on our website or our app, your data travels through a secure, encrypted tunnel that cannot be intercepted.
When you register on pk lock, we collect the following personal information directly from you:
| Data Type | Why We Need It |
|---|---|
| Full name | Account identification and verification |
| Phone number | Account security, OTP verification, support contact |
| Email address | Account recovery, important notifications |
| Date of birth | Age verification (must be 18+) |
| Payment details | Processing deposits and withdrawals via bKash, Nagad, Rocket |
We only collect information that is directly necessary for operating your pk lock account. We do not ask for your national ID number, home address or any other sensitive details unless required for a specific verification process, in which case we will explain exactly why before you submit anything.
PK Lock uses your personal data for the following purposes and no others:
We will never use your data for purposes beyond what is listed here without first obtaining your explicit consent.
When you visit the pk lock website or use our app, certain technical data is collected automatically. This includes:
This data is collected to ensure the platform works correctly on your device, to detect suspicious activity and to understand general usage patterns. We do not use this data to build personal profiles or target you with advertising.
PK Lock uses cookies to keep you logged in, remember your preferences and ensure the platform functions smoothly. Here is what we use:
We do not use advertising cookies or tracking pixels from third-party ad networks. PK Lock does not display ads and does not share cookie data with advertisers. You can manage cookie settings through your browser at any time.
PK Lock does not sell your data. Period. However, there are limited situations where we may share your information with third parties:
In all cases, we share only the minimum amount of data necessary and we ensure that any third party we work with meets our security standards.
PK Lock retains your personal data for as long as your account is active. If you close your account, we will keep your data for a maximum of 90 days to handle any pending transactions or disputes. After that period, your personal data is permanently deleted from our systems.
Transaction records may be retained for up to 5 years after account closure, as required by financial regulations. These records are stored securely and are only accessed if required by law.
As a pk lock user, you have the following rights regarding your personal data:
To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within 7 business days.
PK Lock is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we discover that a minor has registered on pk lock, we will immediately close the account and delete all associated data. If you believe a minor is using the platform, please report it to [email protected].
PK Lock employs multiple layers of security to protect your data:
While no system is 100% immune to threats, pk lock is committed to maintaining the highest practical level of security for your data.
PK Lock may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page and notify you through your pk lock account. We encourage you to review this page periodically. Your continued use of pk lock after any changes means you accept the updated policy.
If you have any questions about this Privacy Policy, want to exercise your data rights or have a concern about how pk lock handles your information, reach out to us:
We take every privacy enquiry seriously and aim to respond within 48 hours.