Gaming should be fun, not stressful. At pk lock, we want every player in Bangladesh to enjoy our games without it ever becoming a problem. That is why we have built real tools and real support into the platform — not just a page with nice words, but actual features you can use right now to stay in control.
PK Lock gives you real features to manage your gaming habits. Use them anytime.
Set daily, weekly or monthly deposit limits on your pk lock account. Once you hit your limit, you cannot deposit more until the period resets. You decide the amount — we enforce it strictly. Lowering your limit takes effect immediately, while increasing it requires a 24-hour cooling-off period.
It is easy to lose track of time when you are having fun. PK Lock lets you set session reminders that pop up after a set period — 30 minutes, 1 hour or 2 hours. The reminder shows you how long you have been playing and how much you have spent, so you can make an informed decision about continuing.
Need a short break? Activate a cooling-off period of 24 hours, 7 days or 30 days. During this time, your pk lock account is temporarily suspended. You cannot log in, deposit or play. When the period ends, your account is automatically reactivated.
If you feel gaming is becoming a problem, you can self-exclude from pk lock for 6 months, 1 year or permanently. During self-exclusion, your account is fully locked. You will not receive any promotional messages. This is a serious step and we make it easy to activate but intentionally difficult to reverse.
Set a maximum amount you are willing to lose in a day, week or month. Once you reach that limit, pk lock will block you from placing further bets until the period resets. This is one of the most effective tools for keeping your spending under control.
Your pk lock account dashboard shows a complete history of your deposits, withdrawals, bets and wins. Review your activity anytime to understand your gaming patterns. Awareness is the first step to responsible gaming, and we make sure you always have the full picture.
PK Lock is not just about winning — it is about enjoying the experience. We built this platform for Bangladeshi players who want a fair, transparent and safe place to play games like Mermaid Fishing, Jackpot, Mines Grand and more. But we also understand that gaming can become problematic for some people if it is not managed properly.
That is why responsible gaming is not an afterthought at pk lock. It is built into the core of our platform. Every tool we offer — deposit limits, session reminders, cooling-off periods, self-exclusion — is designed to give you control. We do not want players who cannot afford to play spending money they need for rent, food or family. If gaming stops being fun, something needs to change, and pk lock gives you the tools to make that change immediately.
Our team reviews responsible gaming practices regularly and updates our tools based on player feedback and industry best practices. We are committed to continuous improvement because your wellbeing matters more than any transaction.
Sometimes it is hard to recognise when gaming has crossed the line from entertainment to a problem. Here are some signs to watch for:
If you recognise two or more of these signs in yourself, please consider using the pk lock self-exclusion tool or contacting our support team for help.
Setting limits on your pk lock account takes less than a minute. Here is how:
Log in to your PK Lock account
Go to the pk lock website or open the app and sign in with your credentials.
Open Account Settings
Navigate to your profile and find the "Responsible Gaming" section in your account settings.
Choose Your Limits
Select the type of limit you want — deposit limit, loss limit, session timer or cooling-off period. Set the amount or duration that works for you.
Confirm and Activate
Confirm your selection. Limits that reduce your access take effect immediately. Limits that increase your access require a 24-hour waiting period for your protection.
You can change your limits at any time. PK Lock will never judge you for setting strict limits — in fact, we encourage it. The smartest players are the ones who know their boundaries.
PK Lock is strictly for players aged 18 and above. We take underage gaming prevention seriously and have implemented the following measures:
If you believe a minor is using pk lock, please report it immediately to [email protected]. We will act within 24 hours.
Here are some practical tips from the pk lock team to help you keep gaming fun:
If you or someone you know is struggling with problem gaming, please reach out. You are not alone, and asking for help is a sign of strength, not weakness.
PK Lock is here to provide entertainment, but never at the cost of your wellbeing. If gaming is no longer fun, it is time to take a step back — and we will support you every step of the way.