Before you start playing on pk lock, please take a few minutes to read through these terms. We have written them in plain English — no legal jargon, no hidden clauses. These terms exist to protect both you and us, and to make sure everyone has a fair and transparent experience on the platform.
Last updated: January 2025
Here is a quick summary before you read the full terms of pk lock.
You must be at least 18 years old to create an account and play on pk lock. We verify ages during registration and reserve the right to request additional identification at any time.
Each player is allowed exactly one account on pk lock. Creating multiple accounts to exploit bonuses or circumvent restrictions will result in permanent suspension and forfeiture of funds.
Money in your pk lock account belongs to you. You can withdraw at any time, subject to standard processing times. We never hold funds without a clear, documented reason that we communicate to you directly.
All games on pk lock use certified random number generators. Results cannot be predicted or manipulated. The odds for each game are transparent and available for you to review before placing any bet.
You are responsible for keeping your pk lock login credentials secure. Do not share your password with anyone. If you suspect unauthorised access, contact our support team immediately and we will lock your account within minutes.
We may update these terms from time to time. When we do, we will notify you through your pk lock account and update the date at the top of this page. Continued use of the platform means you accept the updated terms.
By accessing, registering on or using pk lock in any way, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the platform. These terms constitute a legally binding agreement between you and PK Lock.
Your use of pk lock also means you accept our Privacy Policy and Responsible Gaming guidelines, which are separate documents available on this website. Together, these documents form the complete agreement between you and the platform.
To use pk lock, you must meet the following requirements:
When you register on pk lock, you must provide accurate and complete information. This includes your real name, a valid phone number and any other details requested during the registration process. Providing false information is grounds for immediate account closure.
Each person is allowed only one account on pk lock. If we detect that you have created multiple accounts — whether to claim bonuses more than once, to circumvent betting limits or for any other reason — all accounts will be suspended and any funds in those accounts may be forfeited.
You are solely responsible for maintaining the confidentiality of your login credentials. PK Lock will never ask you for your password via email, phone or chat. If you believe your account has been compromised, contact our support team immediately at [email protected] and we will secure your account.
PK Lock supports deposits and withdrawals through bKash, Nagad and Rocket. All transactions are processed in Bangladeshi Taka (BDT). There are no currency conversion fees.
All games on pk lock use certified random number generators (RNGs) to determine outcomes. The results of every game round are completely random and cannot be influenced by the platform, the player or any third party.
Each game on pk lock has its own specific rules, odds and payout structures. These are displayed within the game interface before you place a bet. It is your responsibility to understand the rules of a game before playing. If you are unsure about how a game works, our support team is available 24/7 to help.
In the rare event of a technical malfunction during a game round, pk lock reserves the right to void the round and refund your bet. We will always communicate the reason for any voided round and ensure you are not disadvantaged.
PK Lock may offer bonuses, promotions and special offers from time to time. Each promotion comes with its own specific terms, including wagering requirements, expiry dates and eligible games. These specific terms are displayed alongside the promotion and take precedence over these general terms where applicable.
The following activities are strictly prohibited on pk lock:
Violation of any of these rules may result in immediate account suspension, forfeiture of funds and, where appropriate, reporting to relevant authorities.
PK Lock reserves the right to suspend or permanently close any account that violates these terms. If your account is suspended, you will be notified of the reason and given an opportunity to respond. In cases of serious violations — such as fraud, money laundering or underage gaming — suspension may be immediate and without prior notice.
If your pk lock account is closed for reasons other than a terms violation, any remaining balance will be returned to you through your most recent withdrawal method. Processing may take up to 7 business days in such cases.
You may also choose to close your own account at any time by contacting our support team. We will process your request within 24 hours and return any remaining balance to you.
PK Lock provides its platform and games on an "as is" basis. While we make every effort to ensure the platform is available, secure and functioning correctly, we cannot guarantee uninterrupted service. Technical issues, server maintenance and circumstances beyond our control may occasionally affect availability.
PK Lock is not liable for any losses you incur as a result of playing games on the platform. Gaming involves risk, and you should only play with money you can afford to lose. We strongly encourage all players to use the responsible gaming tools available on pk lock, including deposit limits and session reminders.
If you have a complaint or dispute regarding any aspect of your pk lock experience, please contact our support team first at [email protected]. We aim to resolve all complaints within 48 hours.
If you are not satisfied with the resolution provided by our support team, you may escalate the matter by requesting a formal review. PK Lock will assign a senior team member to investigate your case independently and provide a final decision within 14 business days.
PK Lock may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements or operational practices. When we make changes, we will update the "Last updated" date at the top of this page and notify you through your pk lock account.
Your continued use of pk lock after any changes to these terms constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and contact support to close your account.
If you have any questions about these Terms and Conditions, or if you need assistance with anything related to your pk lock account, you can reach us at:
We are here to help and we take every enquiry seriously. Our goal is to make your experience on pk lock as smooth and transparent as possible.